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@ -41,15 +41,19 @@ Describe here the issue that you are experiencing.
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To get a crash log:
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To get a crash log:
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1. On your phone, open the Settings App
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1. Go to the iOS Settings app.
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2. Go to Privacy, then Diagnostics & Usage
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2. Go to Privacy.
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3. Select Diagnostics & Usage Data
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3. Go to Analytics or Diagnostics & Usage.
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4. Locate the log for the crashed app. Crash logs will be named in the
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4. Select Analytics Data or Diagnostics & Usage Data.
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format: Signal-(DateTime).ips
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5. Locate the .ips crash log for Signal.
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5. Select the desired log. Then, using the text selection UI select the
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The logs will be named in the format: Signal(DateTime).ips
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entire text of the log. Once the text is selected, tap Copy
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6. Select the desired Signal log.
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6. Paste the copied text into an email to support@whispersystems.org
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7.a iOS 11 users, tap the Share icon in the top right corner and jump to step 10.
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with the subject "iOS Crash Log: (your github issue)"
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7.b iOS 9&10 users, long press to see the option to highlight text and select the entire text of the log. It will end in EOF.
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8. Once the text is selected, tap Copy.
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9. Paste the copied text into an email.
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10. Send the email to support@signal.org with a subject like:
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* "iOS Crash Log: (your github issue)"
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* Example subject: iOS Crash Log: Crash on launch #111
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* Example subject: iOS Crash Log: Crash on launch #111
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* Example subject: iOS Crash Log: Crash when sending video #222
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* Example subject: iOS Crash Log: Crash when sending video #222
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-->
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-->
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