diff --git a/js/models/conversations.js b/js/models/conversations.js
index 8eb80229c..56e7d5a7b 100644
--- a/js/models/conversations.js
+++ b/js/models/conversations.js
@@ -1546,6 +1546,10 @@
       await this.setSessionResetStatus(SessionResetEnum.initiated);
     },
     async onSessionResetReceived() {
+      await this.createAndStoreEndSessionMessage({
+        type: 'incoming',
+        endSessionType: 'ongoing',
+      });
       await this.setSessionResetStatus(SessionResetEnum.request_received);
     },